Please some one help me

[freeon]

I'm playing the  game and I'm having problems. I'm currently in the grand hotel in room 503 on the fifth floor.There is a hole in the floor which I'm supposed to go down to the next room but I've tried everything and it won't work.Check the stragety guide and did what it told me and nothing.There is another room in the hotel which I've gone down in so I know I'm doing it right. Is it possible that when the disc was made that something happen to mess up a code and that's why it's not working.Any ideas? And yes I've tried every possible inch of the hole.

[KazuSaku39]

I'm playing the  game and I'm having problems. I'm currently in the grand hotel in room 503 on the fifth floor.There is a hole in the floor which I'm supposed to go down to the next room but I've tried everything and it won't work.Check the stragety guide and did what it told me and nothing.There is another room in the hotel which I've gone down in so I know I'm doing it right. Is it possible that when the disc was made that something happen to mess up a code and that's why it's not working.Any ideas? And yes I've tried every possible inch of the hole.

I had the same problem, keep trying.

[freeon]

I've been trying fo 45 minutes. So did you eventually get down and if so how

[chopzncutz]

I've been trying fo 45 minutes. So did you eventually get down and if so how

i am in the same situation. i got down the hole first time but i died trying to fight the nurse. i restarted and got all the letters and read all the writings on the wall and still wont let me down the hole. i been trying to couple days and really dont feel like starting over again. i dont know what i am missing besides the last letter on the 4th floor  my character is looking down but wont give me option to jump down.